Shenzhen Huatian Power Technology Co., Ltd.
Building 14, Room 104, Taoyuancun, Xili Longzhu Avenue, Nanshan District, Shenzhen, Guangdong, China
Founded in 2008, Shenzhen Huatian Power Technology Co., Ltd. has over 18 years of experience in technology development. We focus on developing compliant AI intelligent customer service SaaS tools exclusively for Amazon sellers worldwide. Our system supports one-stop multi-store account management, intelligent automatic reply to buyer messages, order consultation response, store performance monitoring and customer relationship maintenance.
With in-depth understanding of Amazon platform rules and SP-API compliant access standards, we adopt strict data storage management, complete information security protection and emergency incident handling mechanisms to fully protect seller data security. Our product is available in four editions: Free, Basic, Professional, and Enterprise, tailored to meet the diverse needs of small and medium sellers, growing businesses, and large operations.
Our solution effectively improves customer response speed, greatly saves manual operation cost, and helps Amazon sellers steadily optimize store operation efficiency and improve buyer satisfaction. We provide a comprehensive support system covering pre-sales consulting, solution customization, deployment, and ongoing maintenance.
To empower merchants with compliant, efficient, and cost-effective AI-driven customer service solutions that reduce costs and boost operational efficiency.
To become the industry benchmark in all-platform AI customer service SaaS, driving the digital transformation of customer support.
Technology-driven, customer-first, compliant operations, and continuous innovation.
Shenzhen Huatian Power Technology Co., Ltd. was established, focusing on AI customer service technology R&D.
Completed core AI algorithm development and launched the first-generation intelligent customer service system.
Completed Amazon SP-API integration capabilities, establishing a solid foundation for cross-border e-commerce customer service solutions.
Completed Amazon SP-API integration and launched our first Amazon seller customer service tool. Pivoted to focus exclusively on Amazon sellers worldwide.
Shenzhen Huatian Power Technology Co., Ltd. has completed ICP filing (粤ICP备11020288号-1) and strictly complies with all applicable laws and regulations. Our platform meets Amazon DPP requirements for data encryption, access control, PII handling, and incident response. We are committed to the following compliance principles:
Senior engineers with extensive experience in large-scale SaaS system development, API integration, and high-availability architecture. Ensuring stable platform performance for Amazon SP-API integrations.
Dedicated AI team specializing in natural language processing, intent recognition, and multi-turn dialogue systems optimized for e-commerce customer service scenarios.
Experienced product team with deep understanding of Amazon seller workflows and Seller Central operations. Dedicated compliance specialists ensure adherence to Amazon DPP and SP-API policies.
Professional support team providing 24/7 technical assistance. Full coverage from integration onboarding to ongoing operations, with dedicated account management for Enterprise customers.
粤ICP备11020288号-1
Authorized Amazon SP-API Developer, ISV Partner Program Applicant
Independent legal entity with compliant operations
GDPR, CCPA, and Amazon DPP compliant
Shenzhen Huatian Power Technology Co., Ltd. has completed ICP filing (粤ICP备11020288号-1) and strictly complies with all applicable laws and regulations. Our platform meets Amazon DPP requirements for data encryption, access control, PII handling, and incident response. We ensure all PII is deleted within 30 days after order completion, SP-API data is never used for marketing or shared with third parties, and we undergo annual security assessments to maintain compliance. We are committed to providing safe and reliable products and services through fully compliant operations.
Professional technical team, comprehensive service system, and reliable product quality — we look forward to working with you.
Weekdays 9:00 AM - 6:00 PM
Thank you for your interest! If you have any questions about our products or services, please feel free to reach out.